White Paper
Redirection in the Emergency Department in France: A hope for better patient care
Patient Care Management
Logibec eClinibase
Facilitates access to information on service requests and appointments
Logibec EDM
Generates intelligent forms and centralize clinical documentation
Logibec Radimage
Simplifies medical imaging procedures and data extraction
Logibec Emergency Redirection
Assists triage staff in identifying and redirecting non-emergency cases
Human Capital Management
Logibec Scheduling
Provides caregivers with schedules that suit their needs
Logibec Strom
Optimizes patient flow and clinical workload distribution
Logibec MedSIS 3C
Provides a platform for competency-based training
Financial and Material Resources Management
Logibec FMS
Automates financial workflows and optimizes financial strategies
Logibec MMS
Strengthens control over the healthcare supply chain
Performance & Analytics
Logibec ContinuumCore
Centralizes healthcare information in a scalable data warehouse
Logibec Operational Insights
Leads to optimal management of surgeries and inpatient beds
of nurses feel comfortable using this solution
of ambulatory patients are referred to a partner clinic
of patients redirected in Quebec and France
Reduced emergency room overcrowding by redirecting 15% of ambulatory patients to partner medical clinics
Improved outcomes via 35% decrease in patients leaving the emergency room before seeing a doctor
Increased sense of security and satisfaction for patients due to rapid redirection that ensures timely care management
Highly efficient user experience requiring no text entry and practically no training
Improved availability management through easy adaptation to partner clinic workflows
Improved access to timely care with safe alternative to congested waiting rooms
Accessible turnkey solution requiring no maintenance and minimal training
Web-based implementation on a highly secured cloud platform
Robust medical algorithm that incorporates more than 50 common reasons for consultation with associated contraindications
Real-time access to time slots reserved for redirected patients for streamlined scheduling of alternative care
Printed document generation with care details for redirected patients
User interface adapted to the triage decision-making process in emergencies
Ability to access statistical data that facilitates close performance tracking by facilities and partner clinics
Available time slots reserved for redirected patients at partner clinics are directly accessible to Triage staff and updated in real time
Available time slots reserved for redirected patients are easily managed by partner clinics, according to their needs
Logibec Emergency Redirection allows partner clinics to manage time slots for redirected patients independently and to configure temporary closures. Safely identifying eligible patients, prioritizing family physicians and statistical reporting help effectively manage appointments at partner clinics.
Treating a patient in the emergency department tends to be more costly than treating them in the clinic, which means that an effective referral tool can be more cost-effective for your facility and the health system as a whole. Using Logibec Emergency Redirection helps to further improve network performance.
Using a proven medical algorithm, the solution helps assess eligible patients and redirect them to an appointment at a clinic near the hospital, their home or their workplace, depending on where they will be seen most quickly. Patients leave the emergency department with a referral number, the date and time of their appointment, and a map to the clinic.
say the solution should be available province-wide*
show up to their medical appointment after being redirected*
agree to be redirected*
return to the ED within 48 hrs of being redirected*
Additional Resources
Redirection in the Emergency Department in France: A hope for better patient care